Terms and Conditions

Company Name: ASA Rugs
Website: www.asarugs.com
Contact Email: contact@asarugs.com

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the ASA Rugs website, products, and services. By accessing this website or placing an order, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website or make purchases.

3. Products and Services

ASA Rugs specializes in high-quality rugs and home décor products.

  • All products are described and photographed to reflect their appearance as accurately as possible.
  • Some rugs may be handmade or artisanal, meaning slight variations in color, pattern, or size may occur.
  • These variations are considered normal and contribute to the uniqueness of each product.

4. Pricing and Payment

  • All prices displayed on the website are in South African Rand (ZAR) and include VAT where applicable.
  • We accept major debit and credit cards as well as secure online payment gateways.
  • Orders will only be processed once payment has been successfully confirmed.

5. Shipping and Delivery

  • ASA Rugs delivers throughout South Africa.
  • Delivery typically takes between 1–5 working days, depending on location and product availability.
  • Tracking information will be provided once your order has been dispatched.

6. Intellectual Property

All content on this website, including images, product descriptions, logos, design elements, and branding, is the intellectual property of ASA Rugs and may not be copied, reproduced, distributed, or used without prior written permission.

7. Limitation of Liability

ASA Rugs shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website, products, or services.

8. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from the use of this website or related transactions will be subject to the jurisdiction of South African courts.

9. Changes to Terms

ASA Rugs reserves the right to update or modify these Terms at any time. Any changes will be published on this page and become effective immediately upon posting.

10. Order Cancellation

By ASA Rugs:

  • We reserve the right to cancel orders due to stock availability issues, pricing errors, or suspected fraudulent activity.
  • If payment has already been processed, a full refund will be issued.

By the Customer:

  • Orders may be cancelled before dispatch at no additional cost.
  • Once an order has been shipped, cancellations are no longer possible and our Returns Policy will apply.
  • If an item becomes unavailable after purchase, ASA Rugs will issue a full refund within 7 working days.