Privacy Policy

1. Information We Collect

When you use our website, we may collect the following personal information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Details (processed securely via third-party gateways – we do not store card details on our servers)
  • Browsing activity via cookies and Google Analytics

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order updates, shipping details, and customer support responses
  • Send promotional offers, only if you have opted in
  • Improve website functionality, personalization, and user experience through analytics

3. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Analyze website usage via Google Analytics
  • Improve website performance and personalization
  • Deliver relevant Google Ads and marketing content (only if you have consented to cookies)

You can manage or disable cookies at any time through your browser settings.

4. Sharing of Information

  • We do not sell or rent your personal information to third parties.
  • Limited information may be shared with trusted service providers (e.g., courier companies) only when necessary to complete your order.
  • We comply with lawful requests for information if required by court order or other applicable regulations.

5. Data Protection

  • Our website uses SSL encryption to ensure secure browsing.
  • Payments are processed via secure third-party gateways.
  • We apply reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

6. Your Rights

Under POPIA, you have the right to:

  • Request access to your personal data
  • Correct or update your information
  • Request deletion of your personal data
  • Opt out of marketing communications at any time

To exercise these rights, please contact us.